What is DMOC?

The Diagnostic and Monitoring of Organizations' Capacity (DMOC) toolkit was developed to conduct various types of organizational capacity evaluations/assessments and, based on each organization's evaluation, develop an action plan, which can be monitored by the organization itself and capacity strengthening advisor or coach. Both the evaluation and corresponding action plan must be developed together with leaders, management, and key members of the organization, who should later finalize and approve the final version of the workplan. An action plan is automatically generated based on the evaluation results, but this can (and should) then be adapted to each organization's needs by prioritizing actions and adding other specific action items.

Once an evaluation is created for an organization, the entire process described above can be done online (with internet connection) or offline (without internet connection).

Before doing an evaluation, the organization must be added to the system, which can only be done while online. In addition to basic information from any organization, DMOC allows users to identify their organizational type, which is used to select evaluation templates that are tailored to their specificities. These templates are used for the evaluation and automatically generate workplan actions. The templates include questionnaires with qualitive and quantitative questions; possible responses for qualitative questions with associated values and actions related to their responses; and specific weights for the evaluation's dimensions. These features allow evaluations to be tailored to projects' objectives and reporting requirements.

DMOC includes a few templates, including for agricultural/farmer cooperatives (of primary and secondary level), and for higher-tier or apex cooperative organizations in any economic activity. More can be added as needed.

Different types of reports can be generated—both those that show comparison of organizations, and others that show an organization's progress. Reports display graphic illustrations of results. Reports, evaluation results, workplans, and organizations can all be printed and/or exported.

DMOC has a section for user management to set up different user types with different roles:

  • Super-administrator (who can do everything),
  • Administrator (responsible for one or more projects and can do everything within those projects),
  • Evaluator (conducts evaluations and adapts action plans), and
  • Observer (for organizations' representatives and other stakeholders who can only view data for the organizations assigned to them).

Evaluators and Administrators must have organizations assigned to them in order for them to conduct evaluations. Administrators must have their corresponding projects assigned and must share the project code with those who are invited to create a user account.

DMOC is a flexible toolkit, and Super-Administrators can update options for projects, types of organizations, locations, and products, thus enabling dynamic, ever evolving capacity strengthening work under any type of project.

For more information, please see the user manuals here for:

Privacy Policy


The following is the Privacy Policy of the DMOC - Diagnostic and Monitoring of Organizations' Capacity website, which explains how collected information is processed and why it is necessary to collect certain personal data. By using the website, you accept this Privacy Policy.

We protect and guarantee the confidentiality and security of your personal data.

Effective Date: 03/05/2023

NCBA CLUSA (hereinafter "we" or "the company"), operator of the DMOC website, is committed to protecting the privacy of users who access the online website at http://dmoc.businessschool.coop/ (hereinafter "the website"). This Privacy Policy describes our practices and procedures in relation to the collection, use and disclosure of information from website users.

Collection of Personal Information

We do not collect personal information from users through our website. Users can access the information and services available on our website without providing personal information.

Use of Information

All information entered on the site is strictly confidential and cannot be used publicly. Registered users are responsible for the processing of data according to the role they possess and the data they have access to.


Users can choose to receive our emails. We commit to sending only information related to the services we offer through the website and will not share user contact information with third parties for marketing purposes.

Digital Analytics Software

We do not use any digital analytics software for tracking purposes.


We do not display advertisements on our website.

Facebook Pixel and Retargeting

We do not use Facebook Pixel or retargeting for advertising.

Tracking Technologies

We use sessions to ensure smooth navigation on our website.

Social Networks

We do not use social network providers on our website.


Our website is not offered to users under the age of 18.


Users can contact us by email at dmoc@businessschool.coop or by visiting the link http://dmoc.businessschool.coop/en/contactns.

Online Payments

We do not allow users to make purchases or complete payments on our website.

Compliance with GDPR

We have adapted our Privacy Policy to comply with the General Data Protection Regulation (GDPR).

We hope this Privacy Policy is clear and satisfactory for our users. If you have any questions or concerns, please contact us through the means available on our website.

Form to download DMOC installer


Please submit the following information and you will receive an email with the install file.

* The messages will be received in our main email, we may take time to answer
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